Change your OnBalance password

To protect your data, you should change your passwords frequently.

  1. From the company setup menu, choose My Account.
  2. Click Update Password.
  3. Enter your current password, and then enter your new password in the New Password and Confirm Password fields.
  4. Click Save in the Update Password panel.
  5. Click Save.

If you forget your password, you can reset it by email by clicking the Forgot your password? link in the OnBalance login screen.

Note: If you cannot remember your password while logged in, click your company setup menu, and then click Sign Out. This returns you to the login screen, where you can click the Forgot your password? link.


To change your password, tap > My Account > Update Password.

If you forget your password, you can reset it by email by tapping the Forgot password? link in the OnBalance login screen.

Note: If you cannot remember your password while logged in, tap > Sign Out, and then tap Sign Out again. This returns you to the login screen, where you can click the Forgot password? link.


To change your password, tap > My Account > Update Password.

If you forget your password, you can reset it by email by tapping the Forgot password? link in the OnBalance login screen.

Note: If you cannot remember your password while logged in, tap > Sign Out, and then tap Sign Out again. This returns you to the login screen, where you can click the Forgot password? link.


Was this helpful?